An E2 error code indicates that the NTC is defective. The NTC, or Negative Temperature Coefficient, is the temperature sensor within the unit, and we would need to replace your fireplace insert.
Addressing the E2 Error Code
An E2 error code indicates that the NTC is defective. The NTC, or Negative Temperature Coefficient, is the temperature sensor within the unit, and we would need to replace your fireplace insert.