Thank you for taking the time to share your experience with one of our items! Reviews are a powerful tool, allowing our customers to see how others really feel about an item, its uses, successes and especially its flaws.
We hope that every customer is satisfied enough with our products to want to leave a 5-star review, but when they are not, we appreciate the opportunity to make it right before a review is posted; not all retailers allow customers to change this feedback once it has been posted. Reviews are also anonymous. Even if you leave your name, we have no way of assisting you unless you make contact with customer service.
For greatest impact, please visit the retailer's website through whom you made the purchase. Reviews are generally found at the bottom of the page near product questions. You may also receive a prompt via email, depending on the retailer.