Our commitment is to ensure that your furniture arrives free from damage and we recommend carefully inspecting each part before assembly. If a blemish goes unnoticed until after the item is assembled, it may feel like you’re caught between a rock and a hard place. It is frustrating to think about dismantling something that took hours to build, and equally disheartening to look at the flaw every day.
Cosmetic Damage Solution:
If the damage is purely cosmetic and you prefer a touch-up to a replacement part, we can send a touch-up crayon that matches the finish.
What to expect:
We keep close to a hundred different Mohawk Fil-Stick colors in stock. When one is needed, our parts department will break off a piece, usually around 1 inch long, and send that to you to use for touchups.
Crayon Directions:
Although there are variations for use, the following are some general guidelines.
- Ensure that the affected area is clean and dry.
- Rub crayon generously over blemish. Don’t be afraid to color like a kindergartener; no need to stay within the lines! The wax should fill in any notches and protect the exposed wood product.
- Remove excess with a credit card or plastic scraper and buff with a soft cloth.