When making a request for replacement parts, please complete a full inventory on all parts before making the request. We want to ensure you have everything you need to complete assembly!
- A close-up photo of the front cover of your instruction manual. If you cannot send a photo, please provide the number starting with B34, and the stamped number from the cover. If you do not have the assembly manual, please click here.
- Part number(s) and quantity of each part needed (to find the part number, check pages 3-6 in your instruction manual. Each part will have an associated alpha-numeric code, starting with 2, 3, T, F, or A.)
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Reason for replacement: It may be missing, damaged, appear to be mis-drilled, or the color could be off. The more details you can provide, the better we can assist.
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Your full name, shipping address, and phone number.
If you were directed to this article from your current support ticket, please reply to the ticket with the above information. To start a new ticket, email the details requested above to customer.service@dorel.com for assistance.